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Frequently Asked Questions

If you don’t see an answer to your question here, please contact us.

How does water get into the crawlspace?

There are several ways for water to get into the crawlspace. Groundwater can easily leak into the crawlspace when it rains through cracks in the block walls, under the footing, between the footing and the walls, and even through the block walls. Once in the space, it just stays there in puddles and evaporates up to the sub-floor and into the house. This can cause mold issues as well.

Do you offer financing options?

Yes! We offer financing through a partnership with Green Sky and Foundation Finance. Both of those offer 6-months same as cash. To learn about these options and apply you can click here.

What is an in-slab drain system?

An in-slab drain system is a great way to waterproof your basement from the interior. The in-slab drain system will collect all water intrusion at the walls before it enters your home. Due its compact size, the system is designed to be installed directly on the footing below the concrete slab. This helps eliminate the amount of concrete that needs to be removed and replaced. There are many great advantages to the in-slab drain system when exterior basement waterproofing is not an option.

Why is it important to dehumidify your crawlspace?

A crawlspace waterproofing system doesn’t mean you now have a dry crawlspace. It is important to use a dehumidifier in your crawlspace to keep humidity levels low during summer months and rainy seasons.The Waterproof Group has the perfect dehumidifiers for every crawlspace size and height to keep your humidity within acceptable ranges. This will also keep mold from growing in your crawlspace.

What is hydrostatic pressure?

Hydrostatic pressure is pressure at foundations due to a direct result of an over-saturated soil around the foundation walls.

What are the negative effects of water in a crawlspace?

Mold, cupping hardwoods, damp carpets, excess humidity, dust mites, swollen windows and doors, increased energy bills and health issues.
The Waterproof Group has all the products and solutions needed to help you create a clean and dry crawlspace. If you want to know more about our clean, dry, mold free and bug free crawlspace solutions, give us a call for a free inspection.

I have water coming into my basement where the foundation meets the walls, what do I do?

The water is simply weeping in at the seems of your foundation from hydraulic pressure. This is common when an area has large amounts of rain. This can be easily fixed from the exterior or the interior. The Waterproof Group can give you cost effective solutions to your exact problems. Give us a call if you see this happening in your basement.

Do I need a dehumidifier in my basement?

It is always recommended to have a dehumidifier in your basement. The standard and store bought dehumidifiers are just not enough in most situations. The Waterproof Group offers a line of dehumidifiers for every size basement that are also Energy Star rated to help save you money. Keeping the humidity down in your basement will prevent mold from growing there as well. And, our dehumidifiers don’t require you to ever empty out a water try.

What can be done about foundation cracks?

The Waterproof Group specializes in foundation crack repairs. If you have a crack in your foundation, give us a call for a free inspection and repair quote. See our quick how to video here for small cracks Click Here.

How do I know if my crawl space needs waterproofing?

Signs of crawl space moisture include musty odors, dampness, and visible mold growth. IF you see any of these signs, give us a call and we'll evaluate your space.

What is basement waterproofing and why is it important?

Basement waterproofing is the process of protecting your home's foundation and basement from water damage. It's important because water damage can lead to structural problems, mold growth, and even health issues.

How do I know if my basement needs waterproofing?

Some signs that your basement needs waterproofing include dampness or water on the floor, musty odors, cracks in the walls or floors, and peeling paint or wallpaper. Water damage can also cause efflorescence (white powder) on walls, rust or corrosion on metal objects, and visible mold growth.

How long does it take to waterproof a basement?

The length of time it takes to waterproof a basement depends on the size of the space, the extent of the damage, and the specific waterproofing method used. We can provide you with a more accurate estimate after assessing your individual needs.

What is foundation repair and why is it important?

Foundation repair involves repairing cracks or other damage to the foundation of your home. It's important because foundation damage can lead to serious structural issues, including walls and floors that are uneven or bowing.

How do I know if my foundation needs repair?

Signs of foundation damage include cracks in the walls or floors, windows and doors that are difficult to open or close, and gaps between walls and ceilings. Other signs of foundation damage include sloping or uneven floors, leaning or bowing walls, and cracks in the chimney or fireplace.

What is commercial roof coating and why is it important?

Commercial roof coating involves applying a protective coating to the roof of a commercial building to prevent leaks and other types of water damage. It's important because water damage to a commercial roof can be costly to repair and can also lead to business disruptions.

How do I know if my commercial roof needs coating?

Signs that your commercial roof needs coating include visible wear and tear, cracks, or holes in the roof.

What are some signs of water damage on a commercial roof?

Water damage on a commercial roof can cause leaks, stains on the ceiling or walls, and even mold.

What are some signs of water damage on a commercial roof?

Water damage on a commercial roof can cause leaks, stains on the ceiling or walls, and even mold.